Problem-Solving and Conflict Resolution Steps

Practice:

The activity assists in finding the right solutions by determining the steps to follow in the event of a problem or conflict, and by analyzing and understanding the problem.

The main purpose of using the problem-solving method in education and learning is to develop decision-making skills. This way, students acquire the ability to apply the best behavior that matches with their purpose, by selecting it from among the alternatives. The steps of a solution are analyzed based on the examples provided to or selected by the students themselves.

Problem-Solving and Conflict Resolution Steps

• Being aware of, feeling, and understanding a problem
• Identifying and narrowing the problem down
• Collecting data about the problem
• Suggesting potential solutions and constructing a hypothesis
• Testing the hypotheses
• Conclusion and evaluation